Bought a Ford ecosport automatic transmission car 2 years back. 6 months back it started giving lot of jerks and then stopped moving. Ford repaired it saying they have changed the gear box. The problem recurred last week. The car displayed the message “transmission malfunction”, started giving jerks and stopped moving. Ford now says the same problem has returned.
I feel i am stuck with a defective product. I would want the co to replace the product. How do i go about the same. Can you advise.
Also, is this a general problem with the Ecosport auto transmission.